1. What products do you sell?
FANRELIC specializes in premium fan-inspired collectibles and giftable keepsakes. Our collection includes legacy watches, collector rings, display pieces, shadow boxes, pendants, decorative items, and other meaningful products designed for proud supporters, collectors, and gift buyers.
Each piece is created to celebrate the teams, memories, passions, and stories that fans love most.
2. Where do you ship?
We ship to customers in the United States, United Kingdom, Canada, Australia, Europe, and many other countries.
Estimated delivery times may vary depending on your location, carrier availability, customs processing, and seasonal order volume.
3. What are your estimated shipping times?
Our estimated delivery times are:
United States: 4–14 business days
United Kingdom: 4–10 business days
Canada: 4–13 business days
Australia: 3–7 business days
Europe: 4–11 business days
Other countries: 4–12 business days
Please note that these are estimated business days and do not include weekends, holidays, or possible customs delays.
4. How long does order processing take?
Please allow up to 48 hours for our fulfilment team to process, prepare, and hand over your order to the shipping carrier.
During peak seasons or high-demand periods, processing may take slightly longer, but we always do our best to ship your order as quickly as possible.
5. How are your products packaged?
We take extra care when packaging collectible items. Products are carefully protected with secure packaging materials to help prevent damage during transit.
For display pieces, watches, rings, and giftable items, we aim to make sure your order arrives safely and ready to enjoy, wear, display, or give as a gift.
6. What is your return policy?
Returns are accepted within 30 days of delivery if the product is unused, in its original condition, and returned with all original accessories, tags, and packaging intact.
Please contact us before sending any return so we can review your request and provide the correct return instructions.
Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect. In those cases, we will help arrange a replacement or refund.
7. Are your products high quality?
Yes. FANRELIC focuses on products that feel premium, meaningful, and gift-worthy. We carefully select items with strong visual detail, durable materials, and a collectible look designed to feel special from the moment it arrives.
Our goal is to offer pieces that fans can proudly wear, display, collect, or give to someone they care about.
8. How do I track my order?
Once your order has been shipped, you will receive a confirmation email with your tracking information.
You can use the tracking link in that email to check the latest delivery updates directly through the shipping carrier.
9. Do you offer promotions or discounts?
Yes. From time to time, we offer special deals, limited-time promotions, bundles, and seasonal discounts.
You can check our website for current offers or subscribe to our newsletter to receive updates on new arrivals, exclusive deals, and fan-favorite products.
10. Still have questions?
We are here to help. If you have any questions about your order, shipping, returns, or products, please contact us anytime through our contact form or email us at:
FANRELIC is made for the fans, by the fans.